One of my oldest blogging sparring partners is the gnostic Vinnie Mirchandani of Deal Architect fame. We caught up a few days ago to talk about the impact of Covid on the services and outsourcing industry, how to lead through these challenging times, and how to embrace the faster, cheaper, more competitive tenets of digital to exploit these market conditions:
Posted in : Business Process Outsourcing (BPO), IT Outsourcing / IT Services
