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Year: 2019
BORN again… it’s Ritesh Idnani
Tech Mahindra President of BPM and Digital, Tech Mahindra talks to HFS CEO Phil FershtRead More
Your people are your brand… how HFS made it through its first decade
You won’t always get it right, but as you get more experienced you will learn from your mistakes and “trust your gut” a lot more… so here are some learnings I wanted to share with everybodyRead More
The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry
The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce.Read More
The real issues behind #Brexit explained…
The real issues behind #Brexit explained...Read More
Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
AI leaps ahead of RPA as the most significant area of focus for investment in 2020Read More
Most automation strategies are failing because they aren’t impacting customer experiences. We must broaden beyond the back office…
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? Read More
UiPath hyped a market that simply wasn’t there. Now we must build one that’s REAL – one we can TRUST
10 ways UiPath's leadership can recover the trust of an industry that trusted themRead More
Is UiPath prepping for a Microsoft sale?
Is it any coincidence that UiPath is rightsizing itself?Read More
Daddy’s back to shape Blue Prism’s technology roadmap for the next iteration of the RPA kingdom
Almost exactly seven years to the day that RPA was invented, Blue Prism's major shareholder Jason Kingdon has scratched a huge robotic itch to make a return to active dutyRead More
Genpact gets Right to the Point to bring the front and back office together… as OneOffice
We view this as the most exciting acquisition yet by Genpact, as it signifies the direction the firm is taking as a process designer, executor and engineer enabled by supporting digital and AI technology.Read More
