The dreamSource files… it’s not fair to place the change management onus onto the provider, it’s our accountability to change

May 1, 2013 | Phil Fersht

And over at dreamSource, where 72% of the buyers work in company’s where the CEO on down focus predominantly on cost…

Famous-People

Gianni Giacomelli (Genpact): with beerTim Madderom (Axis Capital): with redwineStephen Dubner (Freakonomics author): gesticulating

Posted in : Business Process Outsourcing (BPO), Captives and Shared Services Strategies, dreamSource 2013, Outsourcing Events, Sourcing Best Practises

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Phil Fersht says:
May 2, 2013 at 3:51 pm
Gianni Giacomelli (Genpact): with beer
Tim Madderom (Axis Capital): with redwine
Stephen Dubner (Freakonomics author): gesticulating
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