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Tag: SaaS, PaaS, IaaS and BPaaS
Services-as-Software presents a $1.5 Trillion Opportunity for both Software and Services firms
Enter Services-as-Software—an AI-first, automated service layer that’s coming to obliterate everything in its path. No more billable hours. No more clunky SaaS. Services-as-Software is not a death knell for service providers and software vendors. It’s the $1.5 trillion opportunity of our lifetime. Read More
From Physical to Digital Labor: Will Salesforce’s AgentForce 2.0 replace traditional jobs and outsourcing?
Salesforce’s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models. By integrating AI-driven Digital Workforce Equivalents (DWEs) into its platform, Salesforce positions itself as a cornerstone of the agentic AI revolution, challenging traditional IT and outsourcing paradigms. We believe this release signals a clear path toward the services industry’s shift toward Services-as-Software.Read More
CrowdStrike is accountable for ITIL failure but Microsoft must manage its SaaS ecosystem more diligently
As the CrowdStrike outages illustrate, many IT departments are getting too complacent allowing their SaaS vendors to have full control of application management, updates, and automated delivery, especially when it comes to security updates. In addition, tech giants like Microsoft must be more diligent with their SaaS ecosystem partners.Read More
Microsoft Dynamics Gets Saas-y
HfS has just published its first HFS Blueprint Report: Microsoft Dynamics Services 2017.Read More
Digital, Cloud, SaaS and Automation Becoming Table Stakes When Choosing an IT Service Provider
The most important selection criteria for choosing an external service provider for IT Services generally, and specifically when choosing an infrastructure management, application management and consulting/IT strategy provider.Read More
The SaaS Buyers’ Guides: The Business Case for SaaS is no different from On-Premise
We have had analyst interviews directly with 200 SaaS buyers in the past couple of years, and their motivations for buying SaaS are not as strategic as we would have expected.Read More
The SaaS Buyers’ Guide: Five crucial steps to ensure you get it right
A quick no-fuss list of tips for SaaS buyers to stay focused on their strategic missions and desired business outcomesRead More
Accenture enriches its cloud capabilities and ecosphere with Google alliance
Accenture has formed another cloud centric alliance as part of the firm’s Cloud First strategy, by teaming with Google.Read More
SaaS Deployments: It’s Good to Talk
Buyers need to connect with each other to get the maximum benefits from SaaS deployments.Read More
