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Nasscom Wrap: Grasping for digital identity, but needing a dosa reality
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services. Read More
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Ready to strut your stuff at #NasscomBPM this week?
Find out what's making Chandra, Vishal, Tiger and TK strut their stuff in Bangalore this week... Read More
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Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move
As-a-Service has to be all about empowering the client, not the consultant Read More
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Finally… #Digital is defined and HfS does the defining
We couldn't take it anymore, so here is Digital defined in six layers of naked glory Read More
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If I was elected Prez…
It's not too late to throw my hat in the ring, so I thought I'd test my manifesto with you folks first to see if I have a shot... Read More
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Long live the freemium analyst model…
Interim results from the 2015/16 Analyst Value Survey, as revealed by influencer guru Duncan Chapple Read More
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Weekend Rant: Let’s cut this bullsh*t and have meaningful conversations again (please)
We have to fix our bullsh*t problem, or this industry will fade into irrelevance Read More
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Cognizant, Accenture, EXL, Concentrix, HGS and HP are the top healthcare payer performers
The 2015 Healthcare Payer Operations Blueprint report Read More
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Glenn gives us Government-as-a-Service (GaaS)
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations Read More
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How Robotic Process Automation has become a right dog’s breakfast
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methane Read More
