Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)
Most service providers are not structured for success..... and the problem lies at the top Read More
The 2015 HfS Global IT Services Top Ten. Here it is.
While the Indian-heritage providers continue to surge, here cometh Amazon Read More
Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon
HfS Research unveils the first industry assessment of service provider performance and potential with IoT Read More
Thriving in a market that refuses to change? Then join us next month for the Analyst Relations Forum
Phil Fersht will be the keynote speaker at the Analyst Relations Forum, London November 5th Read More
IBM makes a meteoric rise into the HR-as-a-Service big three
Every HR head wants a Workday rollout... and every SI wants a SaaS services acquisition Read More
Nasscom Wrap: Grasping for digital identity, but needing a dosa reality
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services. Read More
Ready to strut your stuff at #NasscomBPM this week?
Find out what's making Chandra, Vishal, Tiger and TK strut their stuff in Bangalore this week... Read More
Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move
As-a-Service has to be all about empowering the client, not the consultant Read More
Finally… #Digital is defined and HfS does the defining
We couldn't take it anymore, so here is Digital defined in six layers of naked glory Read More
If I was elected Prez…
It's not too late to throw my hat in the ring, so I thought I'd test my manifesto with you folks first to see if I have a shot... Read More