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Accenture, EXL and TCS enter Winner’s Circle in HfS Utilities BPO Blueprint
HfS Research Director, Reetika Joshi, takes a deep look at the disruptive Utilities BPO marketplace Read More
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The discussion thread that defines us? Traumatic 2016… Survive the race to the bottom!
2016 is the year that will separate the service dinosaurs from the savvy cannibalizers Read More
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10 issues defining the services industry in 2016
The HfS analyst team demands 10 big things the services industry needs to address in 2016 Read More
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HfS is back in Cambridge University for another no-cheese bake off of services leaders
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry" Read More
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HCL, Cognizant, HARMAN, TCS and EPAM make the Software Engineering Winner’s Circle
HfS unveils the first Software Product Engineering services Blueprint report Read More
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More bite than bark? Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience
Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience Read More
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The legend that is Bruce Richardson …at the HfS Harvard summit
the legend that is Bruce Richardson trying not to sound like the Donald Trump of cloud computing Read More
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80% of outsourcing relationships fail to deliver collaborative value… so what can we do?
Too many of today's services relationships are just not set up to be collaborative ventures Read More
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Why we mustn’t make the same mistakes with RPA that we made with BPO
RPA is only the first step on a journey of self-learning, self-healing, dynamic process creation and really smart decision making support for your business Read More
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Save the dates for our 2016 HfS Buyers Summits
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in March Read More
