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Why lazy transactional lawyers should be very scared of GPT-4
In the land of the blind, the one-eyed lawyer will not be king for much longer. ChatGPT is exposing lazy people compared to smart, diligent ones, and lawyers are no exception to the rule – everyone is being held to account by their ability to use LLMs properly and professionally. Read More
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Cognizant gets savvy with Ravi to resurrect its mojo at the intersection of industry and technology
In its recent past, Cognizant had achieved what most of the industry still fails at today: Everyone understood the “Why Cognizant”, versus just the “what” and the “how”. What had been the poster child for modern offshore-centric outsourcing for a decade and a half has struggled since activist investor Elliot management squeezed the life out of the firm in 2017. Can new CEO Ravi Kumar reinvigorate the firm’s culture while also setting out a new course for growth in the era of The Generative Enterprise? The bookings momentum in 2023 is indicating the firm is on the right track... Read More
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AI-washing is taking over humanity…
Massive public misidentifications are making the AI term both a scapegoat for unpopular job layoffs and a magic hype-wand for vendor marketing, as literally every firm touching technology is launching their "GenAI" suite of offerings on a daily basis. The pressure is on executives, investors, public decision-makers, and influencers to skill-up fast and learn how to approach the AI craze with cunning instead of credulity. Read More
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Seven Golden Recommendations to Reinvent Ourselves for the Generative Enterprise
HFS’ Generative Enterprise articulates the pursuit of AI technologies based on Large Language Models (LLMs) and ChatGPT to reap huge business benefits to organizations in terms of continuously generating new ideas, redefining how work gets done, and disrupting business models steeped in decades of antiquated process and technology. It's critical to prepare ourselves as AI becomes the interface to the Internet - and to physical business. Read More
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IBM Watson missed the AI revolution, but Watsonx could become the heartbeat of the Generative Enterprise
IBM unveiled its multi-model and multi-cloud Watsonx to drive AI-first enterprises - what we are calling "The Generative Enterprise" at HFS. IBM is describing the platform as a "full technology stack" for training, tuning, and deploying AI models, including foundation and large language models while ensuring tight data governance controls. In our view, Watsonx is the first enterprise-grade offering to address the Generative Enterprise holistically. Here’s our interpretation of Watsonx Read More
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Supply chain customers embrace agility and resilience — HFS Horizons, Supply Chain Services 2023
The HFS Horizons report on supply chain services features 18 providers across three Horizons manifesting incremental business value for enterprise clients. Horizon 1 focuses on a linear supply chain driving functional optimization, followed by Horizon 2, which retains the values of Horizon 1 plus drives circular supply chains with end-to-end transformation capabilities, creating unmatched stakeholder experience with a “OneOffice” mindset. At the pinnacle is Horizon 3, which encapsulates all values of previous Horizons plus encompasses a networked and autonomous vision of the supply chain, driving completely new sources of value with a “OneEcosystem” approach. Read More
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Another bank bites the dust. Three recommendations to wring opportunity out of this so-called crisis.
To paraphrase Freddie Mercury, “Another bank bites the dust," and this time it’s First Republic Bank. While there is an undeniable crisis of confidence at play fueled by various macroeconomic factors and exacerbated by the spate of bank failures, crisis begets opportunity for the bold. Here are three recommended actions that growth-minded banks should take immediately to ensure survival at a minimum and potential leadership if done well. Read More
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Meet our engineering genie… and her name is Nandini
Anyone tracking HFS will have noticed some terrific new brains join us over the past couple of years from all over the world, but one area we have been really keen to bolter is engineering services. And we were lucky enough to hire a smiling insomniac in Nandini Tare, who's helped us grow our practice and coverage significantly, especially with her recent flagship Horizons report on Digital Engineering Service Providers. So let's hear from her directly what makes her tick and her views in the industry... Read More
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The Metaverse: Reports of ‘meh’ are greatly exaggerated
The Metaverse is so much more than Zuckerburg's stumbling business model; it's the complete immersion of augmented experiences enabled by AI and, ultimately, by Web3. Enterprise leaders should not allow knee-jerk headlines to distract them. The Metaverse is not going away, as proven by the investments continuing to be made and the practices, products, and services being established by leading service providers and consultancies. Your rivals are increasing their investment in the Metaverse. Your choice is between joining them now or scrambling to catch up later. Read More
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How the fungibility of tech talent will save tech services’ drift into mediocrity
Phil Fersht talks with Ravi Kumar to get his perspective on the current crisis engulfing tech services to attract the best and brightest - and reverse this depressing drift toward becoming a commodity business. Read More
