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Euan Davis, Managing Director, European Research Practice
Euan Davis is Research Vice President at HfS Research, where his prime focus is overseeing a leading-edge research agenda in the areas of services integration, IT services and Business Process Outsourcing. He also has a specific focus on the European region, in addition to having a global mandate.Read More
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Jamie Snowdon, Principal Analyst, Market Sizing and Forecasting
As Principal Analyst for HfS Research, Jamie focuses on developing market size data models and forecasting, supporting ITO and BPO price benchmarking analysis, in addition to contributing to HfS written research.Read More
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Brian Robinson, Senior Analyst, Outsourcing Strategies
As a Senior Analyst for outsourcing strategies, Brian Robinson provides support across many of HfS Research's clients. His core focus is helping buy-side organizations develop smart global sourcing strategies, evaluate service providers and benchmark many pricing components of their sourcing options.Read More
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Reetika Joshi, Contributing Analyst, BPO Strategies
Reetika Joshi is a Senior Research Analyst at ValueNotes Sourcing Practice. She currently tracks the outsourcing industry, with a special research focus on the fast-growing technology-enabled learning segment. She contributes regularly to HfS Research's BPO research coverage, in areas such as analytics and vertical processes.Read More
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Deborah Kops, Contributing Analyst, Sourcing Change Management
With experience as a corporate managing director, consulting partner and provider, Deborah has a unique perspective on the major challenge to outsourcing and shared services implementation—effectively and sustainably changing the way people work in light of the myriad implications of sourcing—new relationships, different cultures, enhanced technologies, different delivery locations, new cost structure, changed workflows, focus on the customer, increased quality, introduction of commercial structures, and other considerationsRead More
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Edward Brooks, Contributing Analyst, Legal Process Outsourcing Strategies
Ed Brooks is contributing expert advice and analysis on the growing Legal Process Outsourcing Market (LPO) for HfS Research's clients.Read More
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Phil Hassey, Contributing Analyst, Asia/Pacific BPO Strategies
Phil Hassey is a respected veteran services analyst, based in Sydney Australia, who contributes regularly to HfS Research's coverage of Asia/Pacific Business Process Outsourcing trends and dynamics.Read More
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Ray Wang, VP and Principal Analyst, Constellation Research
R “Ray” Wang's dynamic presentation style brings life and energy to technology and business topics such as business process transformation, next generation software, SaaS/Cloud solutions, social CRM, analytics, and ERP. He is the author of the popular enterprise software blog “A Software Insider’s Point of View.”Read More
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The great analyst firewall: will banning analysts from blogging damage the traditional research business, or help create an entirely new one?
The technology and services industry is desperately searching for its mojo, and analysts can help provide the catalyst. Muzzling their views by keeping them from using social-media channels is a worrysome trend Read More
