See you at NASSCOM!

The offshore shift left part 3 – Q4 wasn’t that good…
February 13, 2017 | Jamie Snowdon
New chart that updates to include Q4 revenues Read More
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See you at NASSCOM!
February 13, 2017 | Phil Fersht
This promises to be the most interesting one yet! Read More
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Ask the Experts: Security Gurus Offer Their Advice for Non-technical Buyers
February 09, 2017 | Christine
It’s important for sourcing teams to get smarter about security themselves to lessen their dependence on domain experts for preliminary RFP screening and downselecting. Read More
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Is there any sanctuary left from the robot these days?
February 08, 2017 | Phil Fersht
You really can't make this stuff up... Read More
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EXL On A Journey to More Effective Engagement with Insurance Clients
February 07, 2017 | Reetika Fleming
EXL's efforts couldn’t be more timely and are in line with what we have outlined in our research as its areas of improvement. Read More
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Unveiling the first ever Digital OneOffice Premier League (Webinar Replay)
February 06, 2017 | Phil Fersht
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice Read More
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Four Golden Rules to save the Indian IT Industry from Trump
February 04, 2017 | Phil Fersht
Barely two weeks into his presidency and the whole Indian IT industry is literally freaking out with Trump's new visa legislation Read More
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Digital Customer Service BPO: A Chat with HGS
February 03, 2017 | Melissa O'Brien
Provide optimized customer service across various digital channels while also using new tools to better understand customer demographics and preferences Read More
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From Designing to Doing: Enabling Design Thinking into Solutions and Results
February 03, 2017 | Barbra McGann
The benefit of infusing design thinking into traditional consulting and outsourcing companies Read More
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BPO Market Primer – Watch This Space For the Update in April
February 03, 2017 | Jamie Snowdon
We have here the companion primer cover the BPO market for 2015 to 2021 Read More
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