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Digital Means Customers Don’t Need to Like You….
Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awareness Read More
Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era
At the top of the finance and accounting function, today’s CFOs are more ambitious than ever to become more involved in driving future growth for their organizations, beyond oversight on controllership and bookkeeping. Read More
WNS and Its HealthHelp Acquisition “Will Not Deny” Health Care
The company that WNS just acquired is building out a patient- and healthcare provider-centric approach to utilization management designed to match procedure and treatment to the patient’s needs and network. Read More
Welcome to Judgement Day, where the real future of Outsourcing and the Digital OneOffice will be decided in NY this week!
Can we really “unlearn” the last two decades and change how we buy, sell, behave and operate? Come to NYC . this week to find out... Read More
Ariba And Everledger Want Blockchain To Help Supply Chains Become More Ethical And Make The World Better
When people source ethically they can reduce a lot of bad in the world – child labor, human trafficking, working conditions that harm and kill people, and a host of other problems. Read More
#Traveldiaries2017 – Are you creating memorable service experiences for your travel customers?
All the things T&H service buyers and service providers could be doing better to think of ME, the traveler, at the core of their operations Read More
The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships
The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the past Read More
What will The Procurement As-a-Service Provider Landscape look like in 2020?
Looking further into the future, who will dominate the space in 2020? Three providers are set to remain at the helm for the foreseeable future Read More
Whatever the fate of the ACA, Consumerism in Healthcare is here to stay
Amid all this uncertainty, one thing that is sure not to change is the consumerism that has taken a strong hold within the healthcare industry, which would be the case with or without the ACA. Read More
Time to go fishing for Fintech in Boston?
The Boston community has growing influence in how modern technologies are making their way to various BFSI segments including payments, capital markets, insurance, mortgage, financial reporting, and taxation. Read More
