HCSC’s Sale of TMG Health to Cognizant Shows A Move to Focus – and Partner– for Better Outcomes
The changes in the healthcare market driven by consumerism and compliance are driving healthcare plans to “rethink” their business and operations strategy. Read More
Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things. Read More
It’ll be a very windy city this September… so don’t miss the flagship HfS Digital OneOffice Summit
Don't miss the flagship HfS Digital OneOffice Summit in Chicago 19-21 September: Redefining How We Get Work Done Read More
America Last: Why Trump’s running away from ‘Paris’ is so foolish
The good news is that the clean energy transition is well underway and won’t be stopped by the Trump administration, not in the US and certainly not abroad. Read More
The Robotic Process Automation market will reach $443 million this year
HfS unveils the first precision market size and forecast for Robotic Process Automation (RPA) solutions Read More
Fractal plugs consulting gap with 4i acquisition
In the last few years, Fractal Analytics’ has aligned resources towards a long-term growth strategy focused on high-touch client interactions and machine learning and AI technology-led solutions. Read More
Not-So-Elementary Considerations For IBM Watson Services Buyers
Watson requires thorough experimentation, risk/opportunity assessment, project prioritization, steep learning curves on skills development, and above all, education and and change management for the employee/customer base that is involved in the process. Read More
Welcome back to the analyst community, Saurabh Gupta
Saurabh Gupta joins HfS Research as Chief Strategy Officer, leading the global research analyst team Read More
Training for jobs that don’t yet exist: the AT&T story
How AT&T has been taking steps for the last two years to create the very workforce it needs to achieve its vision Read More
HGS Doubles Down on “Digi”
HGS focuses on a suite of solutions aimed at finding the right balance between digital and traditional customer engagement for a unified customer experience. Read More