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RPA is officially the shiny new silver bullet: 53% of the Global 2000 are planning significant RPA investments to slash costs in 2018
The world's leading enterprises view RPA as the next silver bullet to slash operations costs. Is this realistic? Read More
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Findings from #HfSFORA: Half of firms’ staff will be impacted by automation and 40% of them have no idea what to do with them
So here's the biggest issue facing enterprise operations in the next couple of years: what to do with staff impacted by automation. Read More
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Meet the Business Romantic: Tim Leberecht
Phil Fersht interviews keynote speaker at FORA Tim Leberecht, Author of the Business Romantic Read More
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It’s an automation slaughter with Lee Coulter
Phil Fersht Interviews Lee Coulter, CEO Ascension Shared Services and Founder, Agilify Read More
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#NASSCOM_ILF 2018: An industry stuck in #fakenews limbo, desperately needing to change the channel
There are some seriously cool things going in in the world of technology services; we just need to unearth them and change the narrative Read More
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There’s no FTE hell with Chris Caldwell
Phil Fersht interviews Concentrix President Chris Caldwell Read More
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The digital worker survival guide: it’s much more about attitude than skills
How can we enlighten people to change their working attitudes to make them much more valuable and irreplaceable to their employers? Read More
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Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022
As deal pricing moves from FTE to transaction and outcome, how will this impact the number of employees needed to service them? Read More
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No longer that great? The USA’s stagnation is spurring genuine global innovation, with data and AI at the core
All good things happened in America – it’s where dreams were hatched and made real. Fast-forward to present day and a new playing field being leveled for the next creation of wealth where data and AI is at th Read More
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No time to get TWITCHy… but which providers are ready to bounce back?
Those service providers that are investing during these transitional times will be the winners Read More