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Tinker, experiment, explore, then disrupt: The Hyper-Connected Enterprise will be driven by Intelligent Automation.
The "Future of Work" is merely a phased transformation of the present Read More
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The Cambridge University FORA Summit recap…
Impressions from the HFS FORA Summit in Cambridge Read More
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It’s time to give these poor Millennials a break
HfS analyst Ollie O'Donoghue, a proud representative of the Millennial race, lets loose with a staunch defense of his species Read More
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Clear communication to leadership has never been more critical in today’s business environment
Clear communication to leadership has never been more critical in today's business environment Read More
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Is Syntel worth $3.4bn? And does this bring Atos to the adult’s table?
HFS analysts Phil Fersht, Jamie Snowdon and Ollie O'Donoghue lift the lid of why Atos paid $3.4bn for Syntel Read More
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HfS slam dunks with Stevie!
HfS is delighted to welcome Steve Dunkerley to lead the FORA leadership roundtables and summits Read More
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Why AA’s investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprises Read More
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Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled up Read More
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The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensions Read More
