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Fishing for digital dominance… meet Brian
Brian Whipple, CEO Accenture Interactive, describes the evolution of the world’s premier experience agency Read More
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The mid-cap service providers are killing it and LTI, Virtusa and Mphasis are setting the pace
It's the era of the Indian-heritage mid-cap service providers growing at 20% Read More
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Quantum set to destroy blockchain by 2021
Be wary blockchain fans... Quantum's coming to get you! Read More
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Will Infosys revitalize the mortgage processing market with ABN Amro’s Stater, or is this merely sweating a commodity asset?
Infosys has just announced a joint venture with ABN Amro for mortgage administration services. HFS investigates the motivations... Read More
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Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
Enterprises must navigate the changing of the guard for intelligent customer experience services Read More
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Is the Big 3 RPA stranglehold about to be challenged? AntWorks patiently times its move
Phil Fersht and Elena Christopher visiting with the AntWork team for the firms first analyst briefing in the Maldives Read More
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We really do not have to be this boring!
Seriously... Read More
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NASSCOM 2019: Has the Indian IT industry become… boring?
Phil Fersht reports on the 2019 NASSCOM Technology Leadership Conclave Read More
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Everything you ever needed to know about Brexit but never dared to ask…
There's no-one like John Oliver to explain this mess in a nutshell Read More
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Bathgate’s Blue Prism: Delivering RPA in a very British way
Unfathoming the future of Blue Prism Read More
