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Fishing for digital dominance… meet Brian
April 11, 2019 | Phil Fersht, Melissa O'Brien
Brian Whipple, CEO Accenture Interactive, describes the evolution of the world’s premier experience agency Read More
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The mid-cap service providers are killing it and LTI, Virtusa and Mphasis are setting the pace
April 10, 2019 | Phil Fersht, Martin Gabriel, Sam Duncan
It's the era of the Indian-heritage mid-cap service providers growing at 20% Read More
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Quantum set to destroy blockchain by 2021
April 01, 2019 | Phil Fersht, Ollie O’Donoghue
Be wary blockchain fans... Quantum's coming to get you! Read More
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Will Infosys revitalize the mortgage processing market with ABN Amro’s Stater, or is this merely sweating a commodity asset?
March 30, 2019 | Phil Fersht, Reetika Fleming, Saurabh Gupta, Elena Christopher
Infosys has just announced a joint venture with ABN Amro for mortgage administration services. HFS investigates the motivations... Read More
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Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
March 16, 2019 | Phil Fersht, Melissa O'Brien
Enterprises must navigate the changing of the guard for intelligent customer experience services Read More
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Is the Big 3 RPA stranglehold about to be challenged? AntWorks patiently times its move
March 03, 2019 | Phil Fersht, Elena Christopher
Phil Fersht and Elena Christopher visiting with the AntWork team for the firms first analyst briefing in the Maldives Read More
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We really do not have to be this boring!
February 27, 2019 | Phil Fersht
Seriously... Read More
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NASSCOM 2019: Has the Indian IT industry become… boring?
February 23, 2019 | Phil Fersht
Phil Fersht reports on the 2019 NASSCOM Technology Leadership Conclave Read More
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Everything you ever needed to know about Brexit but never dared to ask…
February 22, 2019 | Phil Fersht
There's no-one like John Oliver to explain this mess in a nutshell Read More
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Bathgate’s Blue Prism: Delivering RPA in a very British way
February 16, 2019 | Phil Fersht
Unfathoming the future of Blue Prism Read More
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Newer posts 1 … 28 29 30 31 32 … 197 Older posts

Fishing for digital dominance… meet Brian

The mid-cap service providers are killing it and LTI, Virtusa and Mphasis are setting the pace

Quantum set to destroy blockchain by 2021

Will Infosys revitalize the mortgage processing market with ABN Amro’s Stater, or is this merely sweating a commodity asset?

Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations

Is the Big 3 RPA stranglehold about to be challenged? AntWorks patiently times its move

We really do not have to be this boring!

NASSCOM 2019: Has the Indian IT industry become… boring?

Everything you ever needed to know about Brexit but never dared to ask…

Bathgate’s Blue Prism: Delivering RPA in a very British way

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By Phil Fersht