Big 3 RPA vendors: it’s time to show your strengths in co-opetition because Appian just bought Jidoka for full stack automation
Appian, a low-code development platform vendor, announced the acquisition of Novayre Solutions SL, the developer of the Jidoka RPA platform Read More
HFS predictions for 2020. Oh lord, not more… but you know you’ll read them anyway
sorry folks, but we have to do them too... Read More
Welcome to the world of the modern-day ‘do-nothing’ employee
We all know a few "do-nothing" employees, don't we? Those lovely people who somehow slither around within their organizations and somehow retain employment... despite never really doing anything. Read More
1964 predictions: By 2020 we’ll be breeding apes and other animals to perform menial work
Predictions in 1964 from public policy researcher RAND corporation Read More
BORN again… it’s Ritesh Idnani
Tech Mahindra President of BPM and Digital, Tech Mahindra talks to HFS CEO Phil Fersht Read More
Your people are your brand… how HFS made it through its first decade
You won’t always get it right, but as you get more experienced you will learn from your mistakes and “trust your gut” a lot more… so here are some learnings I wanted to share with everybody Read More
The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry
The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce. Read More
The real issues behind #Brexit explained…
The real issues behind #Brexit explained... Read More
Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
AI leaps ahead of RPA as the most significant area of focus for investment in 2020 Read More
Most automation strategies are failing because they aren’t impacting customer experiences. We must broaden beyond the back office…
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? Read More