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An Unsung Outsourcing Hero

June 25, 2007 | Phil Fersht

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The Baffling Book Baffles on…

June 21, 2007 | Phil Fersht

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Maintaining a 25% profit margin in this crazy world of globalization

June 21, 2007 | Phil Fersht

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Why a good BPO provider is not enough for a successful BPO service delivery

June 19, 2007 | Phil Fersht

Both business process and IT change should be driven TOGETHER - and BPO is a change agent that must also incorporate this philosophy Read More

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Sticking to your guns

June 16, 2007 | Phil Fersht

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Public or Private: What Works for an Outsourcing Supplier?

June 14, 2007 | Phil Fersht

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The Baffling Book of Outsourcing

June 11, 2007 | Phil Fersht

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Is Bangalore no longer a cost-saving location?

June 08, 2007 | Phil Fersht

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Can China challenge India as a BPO powerhouse?

June 05, 2007 | Phil Fersht

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The HR Outsourcing Industry Crystallizes around J&J

June 02, 2007 | Phil Fersht

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Newer posts 1 … 194 195 196 197 Older posts

An Unsung Outsourcing Hero

The Baffling Book Baffles on…

Maintaining a 25% profit margin in this crazy world of globalization

Why a good BPO provider is not enough for a successful BPO service delivery

Sticking to your guns

Public or Private: What Works for an Outsourcing Supplier?

The Baffling Book of Outsourcing

Is Bangalore no longer a cost-saving location?

Can China challenge India as a BPO powerhouse?

The HR Outsourcing Industry Crystallizes around J&J

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By Phil Fersht