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BPO: It’s all about taking ownership to get results

June 05, 2008 | Phil Fersht

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IBM/Bristol-Meyers: a shot in the arm for HRO

June 05, 2008 | Phil Fersht

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Finance and Accounting BPO continues its growth path

June 03, 2008 | Phil Fersht

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HRO Redux: 8/10 buyers don’t look back, while the vendors look ahead

June 01, 2008 | Phil Fersht

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Musings from abroad… dispatch #2… meet me at Nasscom

May 30, 2008 | Phil Fersht

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Join the BPO and Offshoring Best Practices Forum

May 30, 2008 | Phil Fersht

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Musings from abroad… dispatch #1

May 29, 2008 | Phil Fersht

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Upcoming Event: The FAO Summit, New York

May 29, 2008 | Phil Fersht

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BPO partnerships are opportunistic, rarely strategic

May 24, 2008 | Phil Fersht

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Happy birthday Horses for Sources

May 22, 2008 | Phil Fersht

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