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Who’s looking out for the US business these days?
July 24, 2009 | Phil Fersht
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Social Media: Unlocking the Awesome Potential of Behavioral Disorders
July 20, 2009 | Phil Fersht
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TPI loses its talisman
July 16, 2009 | Phil Fersht
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Is this “2001 all over again” for outsourcing?
July 12, 2009 | Phil Fersht
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Are you a BPO sales professional?
July 09, 2009 | Phil Fersht
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Captive sell-offs: good for innovation, good for employment
July 07, 2009 | Phil Fersht
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Everything you need to know about Supply Management BPO (but never dared to ask)
July 03, 2009 | Phil Fersht
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It’s time for disruption, not stagnation
June 30, 2009 | Phil Fersht
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Outsourcing drivers in today’s climate: large companies want to globalize, mid-sized companies seek expertise
June 27, 2009 | Phil Fersht
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Being Frank about Global Sourcing: An interview with Cognizant’s CEO (Part II)
June 24, 2009 | Phil Fersht
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