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Phil Hassey gets on his horse to pony-up unbridled Asia/Pac BPO coverage for HfS
We're thrilled that Phil Hassey has thrown hit hat in the horse's ring to pony up a couple of BPO appraisals of the region for us in 2011 Read More
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Egypt’s crisis: where social media threatens global outsourcing
When the first response of the government, in times of political crisis, is to shut down the Web, this has a massive impact on the nation's global sourcing infrastructure to support global businesses. Read More
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Procurement BPO: Be careful before sharing your proverbial corporate bedroom with another party
In Part II of our Procurement BPO market appraisal with SpendMatters' Jason Busch, we get straight to the heart of the issues that buyers need to watch out for when evaluating a Procurement BPO endeavour. Essentially, you're going to be sharing your proverbial corporate bedroom with a service provider, so you may be wise to read this first Read More
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They may take away our lives, but they’ll never take… OUR LAWYERS!
It's remarkable how quickly an outsourcing concept can spiral from concept to reality, when the ability to achieve real cost-savings is augmented by accessing insights and flexible resources. And that's exactly what's been going on with Legal Process Outsourcing (LPO) Read More
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Will India’s desire for short-term profit trump the need to re-invest beyond the current market spike?
You won't see a CEO being removed after achieving a double-digit growth rate too often, but that's just what happened, when Wipro's co-chiefs Suresh Vaswani and Girish Paranjpe stepped down last week Read More
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Let’s cut through the fluff and discover what’s really going in the sourcing industry
The "Amazing Horse Race" is the ultimate public bloodbath of the sourcing industry, as the "Buy team" defends the title it gloriously won last year in Edinburgh. However this time it's not going to be quite as easy... Read More
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Learn what 1,000 of your colleagues really think about Cloud Business Services
HfS Research, in partnership with the Outsourcing Unit of the London School of Economics, is hosting a webinar, sponsored by Accenture, featuring the key findings from the groundbreaking study of Cloud Business Services. Read More
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Are you ready to turn on… to HfS research dot com?
A few memories from the HfS team, as we ready for something just a little bit special, coming very soon to a laptop near you. And ask yourself - are you ready? Read More
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Join us for a webinar with CFO Magazine: Which Cloud is right for you?
On Thursday, January 27, we'll join CFO Editor-In-Chief Scott Liebs and Susan Cramm, the founder and president of Valuedance. We'll give you a glimpse at some of our data from our Cloud Business Services study, in additional to helping you get the lowdown on your Cloud options Read More
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Latin America: The Next Sourcing Frontier or an Afterthought?
We've been encouraged to see many providers paying more than lip service to Latin America as a region for growth and business opportunity. Previously the un-loved stepchild of the outsourcing geographies, Latin America does hold promise for those who approach it the right way—and there is more than one right way to approach it. Read More
