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Three make Winner’s Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP
HfS announces the first Blueprint Report in HR Outsourcing, with NGA, Aon Hewitt and ADP making the Winner's CircleRead More
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HfS welcomes Jyoti Banerjee to educate the services industry on why today’s top businesses are also the top sustainability performers
We're seeing hard evidence that today's most successful business are also the better sustainability performers. So what can we do to encourage business leaders to be sustainably-smart as they redefine their global operations strategies?Read More
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HfS gets its Ivory Tower!
Tom's joined HfS' leadership lead as our Vice President for Client Services to prove that we do actually care about our clients.Read More
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HfS to “lift the lid” on the sourcing industry… with Outsource Magazine
HfS and Outsource Magazine have formed a lid-lifting media partnership... here are the detailsRead More
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“Cloud is bullsh*t” – HCL’s CEO, Vineet Nayar, explains why he said just that
Vineet Nayar, CEO at HCL Technologies, has firmly cemented himself as one of today's outspoken visionaries in the world of IT services. Never afraid to offer an opinion that may rub a few folks the wrong way, the self-styled CEO booked his ticket to notoriety at HCL's analyst conference in Boston this past week, where he'd decribed Cloud, well, as bullsh*t...Read More
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New HfS Market Landscape: Is insurance BPO ready to grow up?
The global insurance industry faces a challenging and unprecedented market environment; insurance premiums are falling, and insurance firms' profitability is nowhere near the pre-recession era. Added to this, insurers in the US and Europe need to battle several regulatory and compliance requirements in the next few years. HfS Research's new market landscape report entitled "Is Global Insurance BPO ready to grow up?" discusses these issues at length.Read More
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Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings
HFS' IT services leader, Dr Tom Reuner has spent the past few months talking with an exhaustive quota of end-customers of ServiceNow, in addition to drilling into HFS' customer perception surveys, to draw up the definitive Top Ten guide to ServiceNow SvsRead More
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As the industry churns Tom Reuner returns
Tom Reuner talks to us about his return to the analyst foldRead More
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Is your Robotic Software really supporting business transformation at scale beyond piecemeal projects? Time to have your say…
HFS is refining how we view RPA in 2019, so have your say in our 2019 surveyRead More
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Who Are the As-a-Service Winners in Energy Operations? HfS’ inaugural Energy Operations Blueprint reveals frontrunners Accenture, EPAM, Infosys, Wipro and TCS
Who Are the As-a-Service Winners in Energy Operations? HfS’ inaugural Energy Operations Blueprint reveals frontrunners Accenture, EPAM, Infosys, Wipro and TCSRead More
