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Where have all the consultants gone?
You’re probably not aware of a very subtle, but tectonic shift going on in the business process outsourcing industry which has implications for all those things that we all tout as benefits of sourcing—innovation, deep domain experience, true client partnerships Read More
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HfS gets its Ivory Tower!
Tom's joined HfS' leadership lead as our Vice President for Client Services to prove that we do actually care about our clients. Read More
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Join us in London for SIG’s Regional Roundtable
This event represents SIG's first major foray into the UK, and it promises to set new sourcing standards, featuring integral discussions on global business operations strategy, sourcing, shared services and BPO Read More
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Genpact spurns its suitors to IT-enable its BPO, with India’s third largest acquisition
So why did Genpact buy Headstrong, in the third-largest acquisition ever made by an India-based provider, since Wipro picked up InfoCrossing for a cool $600m in 2007, and HCL-Axon for a similar sum, the following year? And, most importantly, what does this mean for the immediate future of the BPO business? Read More
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The truth about Latin American outsourcing…
Today's piece in CIO - "IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You" - sparked some further thinking from HfS analyst Esteban Herrera: The truth about Latin American Outsourcing Read More
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HfS Podcast: Why Latin America? …And why now?
HfS VP of Marketing Mark Reed-Edwards got together with Esteban Herrera, HfS COO, and Euan Davis, Managing Director of HfS' European Research Practice get together to discuss the LatAm region and its development in the global sourcing industry. Read More
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Wipro refines its Oil & Gas presence with slick move for SAIC’s practice
Today’s news that Wipro is acquiring SAIC’s Oil & Gas Technology practice for $150M appears to be another complementary addition by the Indian ITES industry’s most aggressive acquirer Read More
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Painsharing exposed: HfS to reveal the worst performers in the outsourcing industry
Introducing the HfS Research Painsharing Paradox Read More
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The Future of Work – Who will lead?
Companies need leaders to start thinking about the future of work as part of their business planning processes. HR leaders are well positioned to understand the capability and talent of the organization. They also have access to more enabling technology they ever before to help engage the entire workforce in creating the future of work at their companies. Read More
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HfS to “lift the lid” on the sourcing industry… with Outsource Magazine
HfS and Outsource Magazine have formed a lid-lifting media partnership... here are the details Read More
