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HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience
Today marks an exciting day in the development of HfS Research as a global advisory analyst organization - we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets. Read More
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Beyond Payroll? Strodders puts ADP under the glass
Fresh off of its solid third quarter earnings release, ADP hosted its annual Analyst Day meeting on May 4 in New York City. Here's the lowdown from HfS Research Fellow, Keith StrodtmanRead More
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Frank’s still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year
Cognizant had an unprecedenced growth spurt in 2010, attaining annual revenues of $4.59 billion - up 40% year-over-year. We have arrived at the growth peak of offshore IT services, and Cognizant has led this acceleration coming out of the Recession. So we caught up with President and CEO, Frank D'Souza, to discuss the dynamics behind Cognizant's growth, the state of the services industry, the global economic outlook and his perspective on the Cloud, among other issues.Read More
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New HfS Report – Desperately Seeking Innovation in BPO: Enterprises Speak Out
Innovation is now the critical ingredient for most buyers of Business Process Outsourcing (BPO) services –unequivocally proven by a new HfS Research study of 588 shared services and outsourcing executives. This report dives into the experiences and expectations of today’s enterprise BPO buyers when it comes to achieving innovation, and offers actionable recommendations for devising a strategy to improve their innovation agenda with their BPO endeavor. Read More
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Cyber Ralph serving up some sparkle for HFS
Ralph Aboujaoude Diaz joins HFS to lead CybersecurityRead More
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EY, Capgemini, KPMG, TCS and Accenture lead the RPA world of services in 2018
HFS unveils the first ever comprehensive report covering RPA ServicesRead More
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Rant Warning: Nodding dogs and vendor marketing – this is all our industry deserves
What business are most ”analysts” operating in these days? Not “research”, that’s for sure…Read More
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If anyone can, Barbra McGann can…
Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firmRead More
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ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions"Read More