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Captain Cliff of the Sourcing Enterprise… Part I
allow us to introduce Cliff Justice, KPMG's very own kingpin of the extended enterprise, who's calmly building out one of the most impressive collections of experienced sourcing operators and thinkers in the global shared services and outsourcing industry Read More
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Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…
Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them. Read More
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The great outsourcing talent-chasm: 57% of service provider staff don’t understand their clients’ businesses
In terms of business understanding, initiative, innovation and culture, non-US staff are miles behind local staff. For example, only 43% of outsourcing customer feel their non-US staff understands their business, when compared to 88% of local staff. Yes, this gap will surely close as the industry matures, but I find this talent-chasm unacceptable in today's global marketplace. Read More
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So you think YOU have sourcing talent?
We are inviting you to participate in a brief survey to explore today's talent management challenges facing both your executives and staff – and you could win an iPhone 5 into the bargain, in addition to a complimentary copy of the study findings. Read More
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Why the social enterprise matters… Yarmis brings his thoughts back from Dreamforce
We can't understate the importance of social media on the enterprise. Hey - we bet our whole business model on it! And that's why we hired one of the best thinkers in the social sphere to help us understand how social will impact business processes and how enterprises will operate in this new social world we live in. So we coaxed Jonathan Yarmis from his Dreamforce-induced hangover, where he was living it up with 90,00o 0ther technology geeks, to tell HfS why this matters.... Read More
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Refocusing on business outcomes is key…
Is there renewed hope for non-linear growth in outsourcing? Read More
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And Kops is back with… outsourcing clients’ merit badges
Outsourcing clients of the world: examine your experience to see if you’ve earned Deborah’s top 10 client merit badges Read More
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It’s more about technology than ever for HR executives…
Our trusted friends, over at the HR department, haven't given up the ghost in helping their organizations close these capability gaps either... and they look beyond service providers alone as the solution: they want to invest in better technology. So where better to spend your time that at the HR technology in Chicago from October 8-10, 2012, where Bill Kutik and crew will put on their annual ode to the world of.... HR technology. Read More
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Why rebrand outsourcing, when what we already have may be new and exciting…
Why rebrand outsourcing, when what we already have may be new and exciting... Read More