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Nominations now open for the inaugural HFS OneOffice Awards!
Start your entry today. The inaugural HFS OneOffice Awards showcase teams and organizations that have embraced change, taken decisive steps, and transformed their processes and technology to take their businesses into the new era.Read More
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Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More
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Interview: Meet Sunayana Hazarika; The passionate marketing voice from Bangalore
Introducing Sunayana Hazarika, the latest addition to the marketing operations of HfSRead More
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Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle
HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services IndustryRead More
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Gartner, HfS and Forrester top the Analyst Firm of the Year awards, voted by 1100 research consumers
Gartner, HfS and Forrester top the Analyst Firm of the Year awards, voted by 1100 research consumersRead More
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Prince Charles of Sutherland joins HfS to lead BPO strategy
Charles Sutherland will be playing a key role in helping us lead many of our strategic BPO assignments across traditional horizontals, such as F&A and Procurement, in addition to driving new coverage in growth areas such as Supply Chain Management and Robotization.Read More
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Curious about Kurien? TK talks to HfS about his plans for Wipro
Wipro's CEO T. K. Kurien talks to HfS about his plans for WiproRead More
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The Finance & Accounting BPO market landscape in 2011
This report delivers an unprecedented view of the F&A BPO industry, based on 788 live engagements, where organizations have outsourced two or more core F&A processes to a service provider. In addition to exhaustive contract information, HfS draws upon recent demand-side survey analysis to deliver the complete view of the market dynamics, the service provider landscape and the future expected direction of the industry.Read More
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We’re letting our research do the talking – see for yourself
Unlike other research entities who stick their stuff behind a paywall, we've decided the proof is in the pudding, because we want people to actually read our stuff and call us up. So as a gesture of thanks for all the support we've received during our first month on the job, we're giving away three pieces of our latest research to give you an idea of what we're all about.Read More
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Jamie Snowdon, Principal Analyst, Market Sizing and Forecasting
As Principal Analyst for HfS Research, Jamie focuses on developing market size data models and forecasting, supporting ITO and BPO price benchmarking analysis, in addition to contributing to HfS written research.Read More
