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Accenture, Wipro, TCS and ISGN make the Winner’s Circle for Mortgage Services BPO
Accenture, Wipro, TCS and ISGN make the Winner's Circle for Mortgage Services BPO in HfS' latest Blueprint Report Read More
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Defying disruption, or a ticking HR time-bomb? How TCS reduces its average cost per employee by 6.3% each year
Not only does TCS enjoy the highest revenue growth in the IT services industry, it is also the most profitable - so what's the secret sauce? Read More
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Europe’s finest enterprise operators take on the USA at the Cambridge University Blueprint Sessions. Who’s sourcing smarter?
This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge's Gonville and Caius College Read More
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Capgemini’s new BPO General rocks up: Chris Stancombe
From geophysics to BPO... HfS' Phil Fersht interviews Capgemini's new CEO for BPO, Chris Stancombe Read More
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A little bit of HR heaven as Kutik tackles the toughie from Southie
Christa Degnan Manning talked with Bill Kutik about the Extended Enterprise, the Employee Experience, Workforce Enablement, and hybrid HCM systems Read More
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Outsourcing advisors must be governance experts armed with research if they want to survive
Advisors need to provider governance support and research in order to survive Read More
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Six market disruptions coming to challenge the Indian services majors
Today's services winners do not have to become tomorrow's also-rans if they are smart enough to make discreet investments in the disruptive business models of the future Read More
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BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed. Read More
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Genpact feasts on Pharmalink to take on Accenture in the life sciences regulatory space
Genpact today announced the acquisition of Pharmalink Consulting a global provider of regulatory services to the life sciences industry Read More
