Category: Value Beyond Cost Study 2015
Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operationsRead More
Forget the sharing economy, we’re in the uncaring economy
People care mosy about enjoying the outcomes of what they pay for, not the efforts made to achieve those outcomesRead More
The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform
Operations are becoming standardized, cloudified and robotized - and if we can't reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.Read More
Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype
We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagementRead More
Europe: If you can’t do Arbitrage, then Automate!
if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?Read More
Dallas, we have a problem: Advisors struggling to deliver Expertise-as-a-Service
Consultants are supposed to be like doctors - they need to use the latest tools, technologies and knowledge at their disposal to help their clientsRead More
Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge
There clearly is a need for more flexible labor in many European countries, and the ability to source skills "As-a-Service" from providers is becoming increasingly appealingRead More
Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.Read More
Skill not Scale: The Massive Opportunity Awaiting the Services Industry
There needs to be a coming-together of consulting and outsourcing service delivery, the likes of which we have yet to see at a broad scale in the services industryRead More