Category: Sourcing Locations

Is the call center finally coming back onshore?
February 28, 2009 | Phil Fersht
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Source like an Egyptian
February 28, 2009 | Phil Fersht
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India dominates procurement BPO delivery
January 23, 2009 | Phil Fersht
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Mumbai events test appetite for offshore
December 03, 2008 | Phil Fersht
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Wipro brews Brazilian BPO
November 04, 2008 | Phil Fersht
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Why not build a shared services infrastructure to support the banking sector?
October 30, 2008 | Phil Fersht
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Multi-lingual outbound sales anyone?
October 25, 2008 | Phil Fersht
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Can Obama turn the USA into a competitive sourcing location?
October 13, 2008 | Phil Fersht
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A stateless multinational mindset
September 23, 2008 | Phil Fersht
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Poland: More than “just another” BPO location
September 14, 2008 | Phil Fersht
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