Category: Sourcing Locations
Aird aired. Part II
Part II of our Charlie Aird interview, where we talk about the future of the sourcing industry, the Global Business Services framework he’s spearheading, and a little insight into how he views the changing environment for Big 4 consultants and boutique advisors.Read More
Aird aired. Part I
Part I of the HfS Research interview with Dr. Charles Aird, Global and US Practice Leader for PricewaterhouseCoopers Shared Services and Outsourcing AdvisoryRead More
Genpact drives a Nissan into HRO
Genpact has been working with Nissan for more than six years, providing finance and accounting, procurement, customer service, supply chain and analytics services. So adding HR services seems a natural extension of these services - even though Genpact has limited client experience of multi-process HRO.Read More
HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience
Today marks an exciting day in the development of HfS Research as a global advisory analyst organization - we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets. Read More
Get sourcing in Sydney this September
HfS Research's Phil Hassey will be welcoming Dawn Evans, President and CEO of our partner SIG, to Sydney in early September for a terrific event---SIG's Sydney Regional Roundtable on September 7 and 8Read More
Will a Double-Dip Recession reverse the trend of buyers “delaying outsourcing” during a slump? Here are 10 factors to consider…
Organizations have always been wary of outsourcing during recessions. While today it delivers cost-reduction to clients in spades (proven emphatically during our recent state-of-outsourcing study), many organizations have proven, in the past, to push it down the priority-list of radical cost-reduction measures, when they fear for their very existence. However, with the threat of a "Double-Dip" recession very much a grim reality, HfS believes this cycle is likely to be broken.Read More
Is the outsourcing industry really still that clueless about cultural issues? Or high time to change that record…
In Brandi Moore’s “painful” interpretation of the joint research we did with Softek about Latin America as a sourcing destination, she manages to disparage an entire industry, ignore the facts, offer tired examples as brilliant self-aggrandizement, and demonstrate a poor understanding of her supposed field of expertise (culture). We often take a tongue-in-cheek approach to our coverage here, but we take the accuracy of our research and reporting very seriously.Read More
The undisputed facts about outsourcing, Part 6: Europeans love money, but hate change
What's driving outsourcing decision-making across the world? HfS Research's new study on global outsourcing adoption reveals some key regional differencesRead More
Genpact looks for added bite with Tiger
After 14 years, the effervescent Pramod Bhasin, now in his 60th year, is handing the reins to “Tiger” Tyagarajan, the company's current COO, and long-serving member of the leadership teamRead More