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Category: Sourcing Locations
Want to keep with the “outsourcing” status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0’s not for you…
Life been just dandy since you took 30% off your department's fixed costs, that you'll never need to do anything much again in your career... except stare at a spreadsheet? Just love keeping those lights on and squeezing penalty payments of your provider? No need to improve anything, because the way your firm does this is just, simply, perfect? Then you won't need to waste time with us and leading buy-side organizations from the HfS 50 Executive Council in Boston this October...Read More
Steering India’s services juggernaut in a Chevy Volt at 108 mpg
Phil Fersht interviews Basab Pradan and Gaurav Rastogi on their new book "Offshore: India’s Services Juggernaut"Read More
Are YOU ready to re-define sourcing? Then join the biggest and baddest bevy of buyers in NYC this April
After one year, our elite peer group of sourcing buyers has doubled in size - making this our biggest, baddest and most discussion-rich meeting to date. Read More
Nearshore Nexus… not to be nixed
Kirk Laughlin is beaming up the nearshore superstars in New York on April 19thRead More
India’s Sourcing Leaders: The new Phoenicians?
The Phoenicians were among the greatest entrepreneurs of their time who dominated the trade of the ancient world and founded colonies throughout the Mediterranean. We will never see the likes of them in the modern business world, where a nation of business hungry folk could possibly develop their own real estate within today’s Global 2000 organizations through savvy barter of their own wares. Or will we?Read More
Obama’s in-sourcing initiative: does it have the teeth to rescue the US IT industry?
As per usual, election year brings up the age-old argument about how to combat the "threat" of outsourcing. Isn't now the time, in an election year, to stop the rhetoric and actually make commitments to growing local industries that have a direct impact?Read More
The Sourcing Raj Part II: “You don’t have to be Indian to be a global outsourcing provider!”
We complete our investigation into the dominance of India in the world of outsourcing, and whether or not the game's up for non-Indian providers to come back into the pictureRead More
Infy procures Portland to soup up its sourcing
InfosysBPO has made its first substantial investment in the sourcing and category management space, picking up the lead Australasian provider Portland Group for $37m.Read More
It may be for life, but will there be innovation, as TCS inks the mother of all insurance BPO deals
TCS' insurance services delivery subsidiary, Diligenta, has become wedded to in a 15-year, $2.2bn, 1900 employee life and pensions BPO engagement with the UK's Friends Life. This represents the largest life and pensions BPO engagement by a considerable margin, eclipsing the $1.1bn Prudential contract awarded to Capita in 2007. We believe this move from TCS signals a sea-change in the industry with regards to the growth strategies and ambitions of the leading BPO providers.Read More
