Category: sourcing-change
Tom Reuner rolls up to rev up our research
Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing ResearchRead More
Why most advisors are just so Un-as-a-Service
Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process AutomationRead More
Service providers blame their clients, advisors and analysts for their As-a-Service failure
Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for successRead More
Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda
Robotic Process Automation is about working smarter, not cheaper - and the skills needs are red hot in the outsourcing space right nowRead More
How As-a-Service is your organization?
This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch. Read More
Are sourcing advisors really the new analysts?
The evolving confusion over advisor and analyst roles is a result of a lack of real influencers in the services industryRead More
The Infamous Sourcing Savants are back!
An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service EconomyRead More
OneSource Virtual: Born in the RPA Cloud
We've been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environmentsRead More
Mike Sutcliff, Digitally Distinct
Mike Sutcliffe, Group Chief Executive, Accenture Digital, talks to HfS analyst Phil Fersht on the disruptive impact of Digital technologies on Business Services and OperationsRead More
NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success
NASSCOM's Mumbai showpiece, India's premier Leadership Forum, exuded an energy not seen since the recession. Now it's time for India's service stars to grasp their Digital opportunity like never beforeRead More