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Category: sourcing-change
Cognizant, Accenture, EXL, Concentrix, HGS and HP are the top healthcare payer performers
The 2015 Healthcare Payer Operations Blueprint reportRead More
Glenn gives us Government-as-a-Service (GaaS)
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operationsRead More
Social intelligence and reputation are the keys to survival in this automating world
Welcome to the socially-intelligent workforce, where your reputation is everythingRead More
TCS, EXL, Concentrix and Infosys set the As-a-Service pace for Insurance
HfS Unveils the 2015 Insurance-as-a-Service BlueprintRead More
Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operationsRead More
Good heavens, it’s Liz Evans…
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship managementRead More
Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcingRead More
Forget Uberization, we must avoid Subwayfication
Once you lose touch with your customers' desired outcomes, do something fast to find them againRead More
The lack of ethics in enterprise AI and intelligent automation
We need to talk more openly about the future governance of artificially intelligent environmentsRead More
Making hay after the sun has set on legacy outsourcing… meet John Haworth
John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers' summit in Harvard SquareRead More
