Category: sourcing-change
50% of Buyers are change imposters, so avoid them if you can!
You must weed out the change imposters if you don't want to go down with themRead More
The discussion thread that defines us? Traumatic 2016… Survive the race to the bottom!
2016 is the year that will separate the service dinosaurs from the savvy cannibalizersRead More
10 issues defining the services industry in 2016
The HfS analyst team demands 10 big things the services industry needs to address in 2016Read More
HfS is back in Cambridge University for another no-cheese bake off of services leaders
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"Read More
More bite than bark? Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experience
Warner Bros transformation head, Jason Barkham, talks about his HfS Summit experienceRead More
80% of outsourcing relationships fail to deliver collaborative value… so what can we do?
Too many of today's services relationships are just not set up to be collaborative venturesRead More
Why we mustn’t make the same mistakes with RPA that we made with BPO
RPA is only the first step on a journey of self-learning, self-healing, dynamic process creation and really smart decision making support for your businessRead More
Save the dates for our 2016 HfS Buyers Summits
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in MarchRead More
Automation: Flavor of the month or disease of the decade?
45% of buyside outsourcing relatinship leads see partnering with their provider on automation strategy as their main area to find new valueRead More