Category: Sourcing Best Practises
Sourcing Superman of the Source, Barry Matthews
Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process AutomationRead More
The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform
Operations are becoming standardized, cloudified and robotized - and if we can't reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.Read More
The biggest threat to outsourcing’s future: Unfocused and unambitious Millennials
If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old fartsRead More
The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
Less lipstick on the As-a-Service pig please…
Most of our beloved providers want to talk a big game more than having the real chops to prove itRead More
The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever
The industry's first-ever Blueprint Report looking at Workday ServicesRead More
Robo-Britannia: Is Britain leading the As-a-Service revolution?
When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the wayRead More
Accenture and Cognizant battle it out in Population Health’s Winner’s Circle… with EXL knocking
The new HfS Blueprint 2015 Report, “Population Health and Care Management Business Services“Read More
The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle
IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility ServicesRead More