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Category: Sourcing Best Practises
Nearshore Nexus… not to be nixed
Kirk Laughlin is beaming up the nearshore superstars in New York on April 19thRead More
Don’t fire your contract lawyers just yet…
Don't fire your contract lawyers just yet...Read More
Are you achieving sourcing success with your finance? ACCA and HfS have teamed up to find out…
HfS Research has partnered with ACCA (the Association of Chartered Certified Accountants) to conduct the largest-ever global study of finance professionals to understand adoption trends, experiences and dynamics of shared services and outsourcing for the finance function.Read More
Are you ready for Generation 6 BPO?
If you enjoyed our recent interview with Mike Salvino, you better get that Twitter following cranked up asapRead More
SOPA-thetic: Using an elephant gun to hunt for butterflies
If you were surprised to find Wikipedia offline yesterday, you weren’t alone: many Internet users were unaware of the widespread one-day online protest against SOPA and PIPA, two bills before the US Congress designed to fight online media piracy.Read More
Sal’s six stages of sourcing: BPO’s Generations
The BPO industry has been going though an incredible evolution since the first major deals was cast, barely more than a decade ago, that it's high time we took stock and take a good look at the phases - or generations - through which our industry has progressed. And there are few people who have lived and breathed these generational shifts more closely that Accenture's BPO leader, Mike Salvino.Read More
The Sourcing Raj Part II: “You don’t have to be Indian to be a global outsourcing provider!”
We complete our investigation into the dominance of India in the world of outsourcing, and whether or not the game's up for non-Indian providers to come back into the pictureRead More
Whoever said outsourcing was becoming a commodity?
Whoever said outsourcing was becoming a commodity?Read More
Smackdown: Where is BPO going?
One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the globe dialed in to hear from our buy and sell families. Here were the highlights...Read More
If you were too hungover to join our predictions webcast, here’s the replay and the deck
In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here's the replayRead More
