- Search
Category: Sourcing Best Practises
In case you somehow shamefully missed our Super-Lawyer Summit webinar…
A special thanks to Esteban Herrera (HfS), Akiba Stern (Loeb & Loeb), Jeff Harvey (Hunton & Williams) and Jeff Andrews (Thompson & Knight) for one helluva lively discussion in the state of today's outsourcing contracts. Missed out on the legal ear-candy? Visit here for the re-play.Read More
Negotiations and the deals we make: the Good, the Bad, and the Ugly
Here is the good, bad, and ugly of recent deals where we've coached clientsRead More
Have some industry events reached their stagnation point?
After attending the 2011 and 2012 World Summits hosted by the International Association of Outsourcing Professionals (IAOP), we were left with a feeling that event organizers were ignoring the opportunity to assemble top-notch thought leadership to drive community discussion.Read More
Source to stay?
The days of enterprise buyers dropping millions to view providers strut the catwalk and have their contracts hammered out by some baseball-bat wielding former ITO salesman are rapidly fading into the past. That ship has, thankfully, sailed. However, a new ship is now dropping anchor in the sourcing harbor...Read More
Which industries are more inclined to outsourcing versus shared services?
Secular changes to industry environments are crystallizing options for businesses and driving more radical and actionable behaviors from executives under pressure to deliver continual productivity improvements. The radical impact outsourcing can potentially have on business performance is clearly becoming more attractive to those businesses in the throes of tackling fundamental challenges and opportunities to their business environments.Read More
Outsource your sales performance management on a genuine Business Platform model? Indeed you can!
We caught up Mark Stiffler the founder and CEO of Synygy recently to get his take on what Business Platforms mean to his company and ask him about some of the shifts that are occurring in the market. Read More
Poole’s patter, Part II: Virtualized delivery – the “O” is not a prerequisite
The actual process of "outsourcing" operations is fast becoming moot - this transfer of labor, technology and domain acumen is no longer needed in many of these business process engagements, because the provider already brings these qualities to the table. Read More
It’s time to stop knocking Orlando… where else can we find innovation?
After many lost nights' sleep trying to seek out that elusive morsel of innovation, it has finally dawned on us: where better to look than the Magic Kingdom? So after writing a personal letter of apology to both Jeb Bush and Mickey Mouse (was an easy copy/paste) we are delighted to announce that HfS is making an Orlando tribute tour to SSON's magical 16th Annual Shared Services & Outsourcing WeekRead More
Forget gain-sharing, start with penalty-sharing…
In order to reach a common state of gain-sharing and incentive bonuses with your provider, start penalizing each other first...Read More
Are YOU ready to re-define sourcing? Then join the biggest and baddest bevy of buyers in NYC this April
After one year, our elite peer group of sourcing buyers has doubled in size - making this our biggest, baddest and most discussion-rich meeting to date. Read More
