Category: Sourcing Best Practises
Why lazy transactional lawyers should be very scared of GPT-4
In the land of the blind, the one-eyed lawyer will not be king for much longer. ChatGPT is exposing lazy people compared to smart, diligent ones, and lawyers are no exception to the rule – everyone is being held to account by their ability to use LLMs properly and professionally. Read More
Which providers lead sourcing and procurement services in 2023?
The latest Sourcing and Procurement Horizons report is a snapshot of leading procurement service providers' sourcing and procurement services capabilities. The aim of CPOs is to realize the value of procurement beyond costs and savings. We assessed 10 service providers on their capabilities across a defined series of value propositions, execution and innovation, go-to-market strategy, the voice of the customer, and alignment with the HFS OneOffice criteria.Read More
The OneOffice Data Cycle: Data is your strategy, automation your mindset, AI your autonomy
To be a truly autonomous organization, the principles of OneOffice hold truer than ever: workflows need to execute in real-time between customers and employees - and engage partners in your ecosystem. OneOffice is about understanding and discovering the data you must have to win in your market - right now in real-time - as the market environment keeps changing.Read More
We’re already living in OneEcosystem, and if you don’t yet realize it, you may be out of the game
Enterprise innovation is moving beyond the walls of an organization as the “OneEcosystem” emerges.Read More
And time for a real Infosys Saliloquy…
Phil Fersht interviews new Infosys CEO Salil ParekhRead More
Ready to Learn to Change in New York this March?
We're excited to trigger the first nuclear tranche of speakers for the Future of Operations in the Robotic Age (FORA) Summit in New York, March 7-8Read More
Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?
Major Japanese financial services conglomerate, Sumitomo, has announced an unprecedented RPA initiative with savings claimed to be in the hundreds of millions of dollars.Read More
The first industry mandates for the Future of Operations in the Robotic Age
HfS has compiled the first mandates from the inaugural FORA Council session in ChicagoRead More
The State of Automation and AI Study 2017: 400 operations leaders air the real deal
HfS unveils the 2017 The State of Automation and AI study: The C-Suite's Number One Strategic ImperativeRead More
The future is about services, not software
Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you useRead More