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Category: Sourcing Best Practises
Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat
Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.Read More
The 2014 Talent Acquisition Services Blueprint: Which providers are delivering in today’s Digitally-challenged marketplace?
The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today's Digitally-challenged marketplace Read More
What’s the real impact of Digital Technologies on Outsourcing and Shared Services?
The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?Read More
Eugene eulogizes about managed governance services
HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.Read More
The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners
HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscapeRead More
Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure
The services world has already started to change - and those who are only just realizing this may already be too lateRead More
Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO
The analyst industry's first ever attempt to flesh out the leading providers in Supply Chain Management BPO ServicesRead More
Isn’t it time individuals stopped pretending they’re companies?
One of the trends we've been seeing, with the proliferation of independent experts, is for many of these characters to launch their own "firms", when the product is, really, just them.Read More
Steps the outsourcing industry needs to take to survive
Four steps this industry needs to take to avoid engagement failure in the futureRead More
The new table-stakes: Fixing the Analog Present for a Digital Future
Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital servicesRead More
