Category: smac-and-big-data
Don’t fumble the future…the legendary Bruce Rogow talks to HfS, Part III
And we can bring our superlative discussion with Bruce "hand-brake released" Rogow to a conclusion with one very frightening warning to all technology leaders.... don't fumble the future!Read More
A different circus with a different set of clowns… the legendary Bruce Rogow talks to HfS, Part II
You really need progression planning where you determine the skill set you’ll need going forward, because it’s a different circus with different clowns.Read More
The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle
And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics servicesRead More
Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?
With a quarter-of-a-trillion dollars a year being plowed into integrating and managing SAP and Oracle, are the SaaS upstarts truly ready to integrate multiple cloud apps at this type of scale to challenge the status quo?Read More
Prince Charles of Sutherland joins HfS to lead BPO strategy
Charles Sutherland will be playing a key role in helping us lead many of our strategic BPO assignments across traditional horizontals, such as F&A and Procurement, in addition to driving new coverage in growth areas such as Supply Chain Management and Robotization.Read More
Pankaj ponders, postulates and problem-solves: meet Genpact’s analytics guru
HfS talks to Genpact's Pankaj Kulshreshtha, whose analytics group has exploded from 10 to 6000 people under his guidance Read More
Concentrix buys its way into the customer experience management Winner’s Circle
Concentrix's investors, SYNNEX, were clearly so impressed with IBM's performance to reach the Winners Circle for customer experience management, they wanted a piece of the action for themselvesRead More
Teleperformance, IBM/Concentrix and Convergys make the Winner’s Circle for transforming the customer experience
We are proud to reveal our first Blueprint report that has gone deep into the innovation and execution capabilities of today's leading service providers in the customer experience management industryRead More
Welcome to the Lechner lectures: Why partnering strategies matter
Meet the man tasked with formulating a sourcing strategy for the IBM: Rich LechnerRead More