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Category: Security and Risk
Don’t fumble the future…the legendary Bruce Rogow talks to HfS, Part III
And we can bring our superlative discussion with Bruce "hand-brake released" Rogow to a conclusion with one very frightening warning to all technology leaders.... don't fumble the future!Read More
A different circus with a different set of clowns… the legendary Bruce Rogow talks to HfS, Part II
You really need progression planning where you determine the skill set you’ll need going forward, because it’s a different circus with different clowns.Read More
The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle
And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics servicesRead More
Robotistan takes a seat at the BPO Security Council
Last year, we noticed there was a new nation-state “Robotistan” making its presence felt at this august world body and we, at HfS, wondered how significant a player it could become in matters of the BPO and shared services nation states.Read More
Are you “crowding it” in NYC this week? HfS has some free tickets…
We got some face time with flamboyant Massolution CEO, Carl Esposti (and founder of the Crowdsourcing.org community platform) about next week's first-ever crowdsourcing & crowdfunding conferenceRead More
Teleperformance, IBM/Concentrix and Convergys make the Winner’s Circle for transforming the customer experience
We are proud to reveal our first Blueprint report that has gone deep into the innovation and execution capabilities of today's leading service providers in the customer experience management industryRead More
Welcome to the Lechner lectures: Why partnering strategies matter
Meet the man tasked with formulating a sourcing strategy for the IBM: Rich LechnerRead More
Are you really working for an energized enterprise?
HfS is asking YOU - the individual worker - what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT... or any other business functionRead More
WTF? Does your organization have the Workforce Trust Factor?
The role of the maturing governance organization needs to oversee the delivery of business outcomes regardless of how/where/why workers are situated, managed and paidRead More
