Category: Security and Risk
ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions"Read More
Apple goes all corporate on us
I wanted to draw your attention to HfS' enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front doorRead More
Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO
The analyst industry's first ever attempt to flesh out the leading providers in Supply Chain Management BPO ServicesRead More
Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choiceRead More
The digital failure of today’s operations talent: two-thirds of enterprises are falling short
A Digital talent crunch is coming and this could get ugly for someRead More
Why offshoring is hotter than ever
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared servicesRead More
Accenture, Wipro, TCS and ISGN make the Winner’s Circle for Mortgage Services BPO
Accenture, Wipro, TCS and ISGN make the Winner's Circle for Mortgage Services BPO in HfS' latest Blueprint ReportRead More
Ready for the ultimate robotic process automation debate?
At long last... we have everything you've ever wanted to know about Robotic Process Automation and never dared to askRead More
Are some “independent” analysts the worst offenders of pay-to-play?
One practice I seem to be exposed to everyday is the blatant opinionating from a host of "independent" analysts/bloggers/pundits/consultants /influencers/journalists etc who all make a living from the dirty vendor marketing dollarRead More
Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities
Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly differentRead More