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Category: Robotic Process Automation
Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More
The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain
Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the futureRead More
Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs
While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of councilRead More
Fed up with the AI nonsense? Well here’s your reality check…
An unvarnished, unsponsored, unpuffed view of the AI enterprise world from HfSRead More
Automation delivers the means, OneOffice provides the end
Without a defined OneOffice endstate, Automation strategies will always run out of steamRead More
RPA is officially the shiny new silver bullet: 53% of the Global 2000 are planning significant RPA investments to slash costs in 2018
The world's leading enterprises view RPA as the next silver bullet to slash operations costs. Is this realistic?Read More
Findings from #HfSFORA: Half of firms’ staff will be impacted by automation and 40% of them have no idea what to do with them
So here's the biggest issue facing enterprise operations in the next couple of years: what to do with staff impacted by automation.Read More
It’s an automation slaughter with Lee Coulter
Phil Fersht Interviews Lee Coulter, CEO Ascension Shared Services and Founder, AgilifyRead More
Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022
As deal pricing moves from FTE to transaction and outcome, how will this impact the number of employees needed to service them?Read More
RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment
The key takeaways from last month's FORA Summit in LondonRead More
