Category: Robotic Process Automation
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Provider, provider on the wall, who’s delivering Trust for Digital?
HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security RealmRead More
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Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)
Most service providers are not structured for success..... and the problem lies at the topRead More
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Weekend Rant: Let’s cut this bullsh*t and have meaningful conversations again (please)
We have to fix our bullsh*t problem, or this industry will fade into irrelevance Read More
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How Robotic Process Automation has become a right dog’s breakfast
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methaneRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operationsRead More
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Good heavens, it’s Liz Evans…
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship managementRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcingRead More
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HfS unveils the first application testing blueprint report
HfS unveils the first application testing blueprint reportRead More
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The lack of ethics in enterprise AI and intelligent automation
We need to talk more openly about the future governance of artificially intelligent environmentsRead More
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Forget the sharing economy, we’re in the uncaring economy
People care mosy about enjoying the outcomes of what they pay for, not the efforts made to achieve those outcomesRead More