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Category: Outsourcing Advisors
Why most advisors are just so Un-as-a-Service
Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process AutomationRead More
HfS officially exits the sourcing advisor business (even though we were never in it in the first place)
HfS fundamentally has no desire to be an advisor shop. Officially.Read More
HfS announces its entry into the outsourcing advisory market
HfS Research launches HfS Advisory ("HfS&") and announces its exit from the research analyst businessRead More
How As-a-Service is your organization?
This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch. Read More
The 2015 Progressive F&A BPO Blueprint
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema SantoshRead More
Are sourcing advisors really the new analysts?
The evolving confusion over advisor and analyst roles is a result of a lack of real influencers in the services industryRead More
The Infamous Sourcing Savants are back!
An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service EconomyRead More
Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype
We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagementRead More
David Poole, Robo Conductor
Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony VenturesRead More
Europe: If you can’t do Arbitrage, then Automate!
if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?Read More
