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Category: Outsourcing Advisors
Three very handsome CEOs take on three advisors… only on HfS
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.Read More
The HfS 2016 Blueprint Research Agenda …at your service
The analyst industry's most ambitious 2016 research agenda Read More
Long live the freemium analyst model…
Interim results from the 2015/16 Analyst Value Survey, as revealed by influencer guru Duncan ChappleRead More
How Robotic Process Automation has become a right dog’s breakfast
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methaneRead More
Good heavens, it’s Liz Evans…
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship managementRead More
How the gig economy has turned bad analysts into vendor advocates
There's nothing wrong with marketing someone's products or services, just don't pretend you're an "analyst" when you do it!Read More
Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
Sourcing Superman of the Source, Barry Matthews
Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process AutomationRead More
The biggest threat to outsourcing’s future: Unfocused and unambitious Millennials
If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old fartsRead More
The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
