Category: Outsourcing Advisors
Busting the innovation myth
“Innovation” has been amongst the most used—and overused—buzzwords in outsourcing for the last three or so years. Until clients and providers can have an honest conversation about what it takes to innovate, and what to do with the results, I don’t think it will ever happen. I’ll stop short of saying it’s impossible, but entire galaxies of stars will have to line up. Read on to understand why...Read More
Why we’ve formed an analyst organization
Today, Horses for Sources became more than a blog. Today, it becomes an advisory analyst organization focused exclusively on researching global outsourcing strategy.Read More
Buy some innovation right here… just talk to Bob
Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it. A discussion between Phil Fersht and Bob Cecil. Read More
The Atwood Files: Adam Smith got it right!
Over 350 years ago he observed and defined the concept of markets, specialization of labor, demand, all of it. As capitalism grew we saw these concepts first in the industrial revolution. Entrepreneurs saw that they could manufacture goods, weave cloth, and generally produce things by breaking a job down into parts and then using their capital to create machines that produced regular, repeatable pieces in large quantities with smaller and smaller amounts of labor.Read More
The Industry Speaks, Part II: When the labor arbitrage deals dry-up (and they will), customers will select vendors that can deliver business-value beyond basic low-cost services
let's talk about outsourcing vendors, and what on earth they are going to do when these tasty labor-arbitrage deals start to fizzle-out. Read More
Simply Lowell (Part II)
So here's the eagerly-awaited second part of the Lowell Williams experience, where we decided to give him 30 minutes of fame. Over to Equattera's HRO mega-star with the handbrake firmly in the off position... Read More