- Search
Category: Outsourcing Advisors
Get your governance right in 15 minutes with Stan and Esteban
Still struggling to find that right governance model? Well you'll probably still be after listening to this, but they'll at least validate all the things that you should be doing, which you know you should probably doing, and are probably not, for whatever reason, but would love to if you could just get your boss to listen to you.Read More
Benchmarker Beware!
Benchmarking is a misused and misunderstood tool in outsourcing. Almost everybody’s contract has a provision for benchmarking, and in almost all cases is drives the wrong behavior for both partiesRead More
Service Integration: Guy Fawkes fireworks or damp squib?
As HfS Research's Euan Davis readies for his annual trip to a bonfire, he muses on fireworks--municipal ones and the type he expected at a session about service integration last night, at PA Consulting Group’s SSON networking eveningRead More
Deborah Kops, delightful doyenne and describer, joins the HfS research family
Over the next year, you’ll be able to sample some of the most innovative thinking in sourcing change through Deborah Kops' frequent columns and commentary exclusively for HfS ResearchRead More
The Sport of Kings – Why Euan Davis decided to run with the horses
We all make curious decisions in life, like when you accepted your mum's Facebook invitation... or when Bill O'Reilly decided to be born. However, these pale in comparison when one of Europe's finest services analysts traded the corporate upper-echelons of Forrester Research to help kick-start a quirky little feisty research upstart, that was launched out of a blog - with a name no-one the left side of the Atlantic understands. But it happened: Euan Davis really did join HfS Research! Read More
Outsourcing marriage counselling… with Liz Campbell Evans
If your outsourcing relationship is on the rocks, one person who can provide some tried-and-trusted therapy is EquaTerra's Liz Campbell EvansRead More
Esteban Herrera: why I joined the Horses
Esteban Herrera, Research VP for HfS' buy-side enterprise sourcing practice, explains why he joined the "Horses"Read More
Renowned outsourcing advisor Esteban Herrera joins HfS as Research Vice President
Esteban Herrera joins HfS’ executive management team as Research Vice President for the firm’s strategic sourcing practice for buy-side enterprises. Herrera will drive a definitive research agenda that encompasses strategic advice, best practices and governance support across all aspects of IT outsourcing, BPO and shared services.Read More
Wang / Fersht uncut. Part II
Analysts Phil Fersht and Ray Wang air some recent discussions on the world of social media and the convergence of software delivery and outsourcing… here’s part II Read More
Wang / Fersht uncut. Part I
Analysts Phil Fersht and Ray Wang air some recent discussions on the world of social media and the convergence of software delivery and outsourcing... here's part IRead More
