Category: Outsourcing Advisors
Are the Big 4 about to get their lunch eaten by GenAI?
Up until November 30th, 2022, the Big 4 consultants dined on the ineptitude of large enterprises to move bad processes into the cloud, while the Indian heritage outsourcers fed on the tasty scraps of supplying armies of low-wage talent at scale to keep these hulking institutions somehow functioning. Nothing has disrupted the cozy status quo of big enterprise technology transformations more than GenAI. It has been a true leveler across the industry where suddenly everyone is operating on a level playing field, trying to convince the world they have a better GenAI story than their competitors. Our industry has been equalized, and a new set of winners are going to emerge...Read More
Why lazy transactional lawyers should be very scared of GPT-4
In the land of the blind, the one-eyed lawyer will not be king for much longer. ChatGPT is exposing lazy people compared to smart, diligent ones, and lawyers are no exception to the rule – everyone is being held to account by their ability to use LLMs properly and professionally. Read More
10 Reasons why we launched HFS Research-based Sourcing Advisory Services
we've successfullH launched our Research-based Sourcing Advisory Services where we're helping a number of enterprises with our unique approach to helping enterprise customers in this virtual environment.Read More
Are we poised to see a new era of digital operations advisors?
Not even a third of decision-makers are relying on consultants in this ever-confusing marketRead More
Have we finally become an industry? Have we become the Digital Operations Industry?
After years of trying define ourselves, have we finally emerged as the Digital Operations IndustryRead More
Why have so many sourcing advisors failed with automation?
New findings from HfS' "State of Automation 2017" study shows an alarming lack of influence from sourcing advisors in the automation spaceRead More
So ISG bought Alsbridge. That happened
The last two large independent outsourcing advisors realized they needed to stop killing each other and would be far better off becoming one.Read More
Buyers perceive Accenture, Deloitte and KPMG as the most trusted consultants for achieving Intelligent Operations
The focus shifts to using consultants with real change management, process transformation, analytics and automation chopsRead More
How digital is transforming finance – Exclusive insights from our latest study
Join experts from HfS, Genpact, Mondel?z and KPMG as they discuss the findings from recent research that shows how digital technologies are delivering competitive advantage in the finance functionRead More
There’s a whole generation with a new explanation… in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More