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Category: OneOffice
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Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled upRead More
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Keep up-to-date with the finest change-agent research on RPA, blockchain, AI... and much moreRead More
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Accenture, IBM, Cognizant, Infosys, Wipro and TCS lead the first Digital OneOffice Blueprint
HfS releases the first official blueprint rating of leading service providers offering multi-functional OneOffice capabilitiesRead More
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The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain
Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the futureRead More
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The why, the what and the how of the HfS Digital OneOffice
The HfS Digital OneOffice operating framework is the HfS vision for the business operations endstate for #digital organizationsRead More
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Offshore outsourcing died with Trump. Now value-based partnerships are rising from the ashes…
New data from the HfS/KPMG State of Industry study shows IT offshoring slipping from 20% to 5% growth over just the past four yearsRead More
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Can Infosys be the one to challenge Accenture’s digital services dominance?
The cards have being played from Infosys' new CEO Salil Parekh - and it's a concerted digital play to offer clients an alternative to AccentureRead More
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We’re becoming obsessive social networkers with a huge appetite to learn from each other
New data shows the ability to partner, be intellectually curious and creative are the most in-demand skillsRead More
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It’s not all about mindset: The lack of IT talent is the biggest roadblock to reaching the Digital OneOffice promised land
It's not just about software packages and APIs, it's about both business and IT staff learning to understand each other's strengths and challenges betterRead More
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Automation delivers the means, OneOffice provides the end
Without a defined OneOffice endstate, Automation strategies will always run out of steamRead More
